Privacy Policy

At Jazzy Susu, we respect your privacy and are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

We collect the following types of information when you use our site:

  • Personal Identification Information: name, email address, phone number, billing and shipping address

  • Payment Information: credit/debit card details via secure third-party payment gateways

  • Device and Usage Data: IP address, browser type, operating system, and interaction with our website

  • Order History: purchases made and transaction records

2. How We Use Your Information

We use your data for the following purposes:

  • To fulfill and manage your orders and payments

  • To communicate with you regarding your order status or inquiries

  • To send promotional emails (only if you opt in)

  • To improve our website performance and customer experience

  • To prevent fraud or unauthorized transactions

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with trusted third-party providers for:

  • Payment processing (e.g., Stripe, PayPal)

  • Shipping and order fulfillment

  • Marketing services (email platforms, analytics)

  • Legal compliance and fraud prevention when required by law

All third parties are required to handle your data securely and for the purposes outlined in this policy.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, remember your preferences, and analyze traffic.
You may disable cookies in your browser settings, but this could affect site functionality.

5. Data Retention

We retain your personal data only as long as necessary for order processing, legal compliance, and customer service.
You may request data deletion by contacting us directly.

6. Your Rights

As a user, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent for marketing at any time

  • Lodge a complaint with your local data authority

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.

8. Children’s Privacy

We do not knowingly collect data from children under 13. If you believe your child has provided us with personal information, please contact us to remove it.

9. Policy Updates

We may update this Privacy Policy periodically. All changes will be posted on this page, and continued use of the site implies acceptance of the revised terms.

 

10. Contact Us

For questions or requests regarding your personal information or this policy, contact us at:
privacy@jazzysusu.com