Terms of Service

Last Updated: September 12, 2026

OVERVIEW

This website is operated by JazzySuSu, an e-commerce brand legally owned and operated by suzy Q Texas Enterprises LLC. Throughout the site, the terms “we”, “us”, and “our” refer to suzy Q Texas Enterprises LLC (d/b/a JazzySuSu). By visiting our site and/or purchasing products from us, you engage in our “Service” and agree to be bound by the following Terms of Service, including all additional policies incorporated herein by reference.

1. Business Operations & Support Hours

All store operations, order fulfillment, and customer care are conducted during our standard operating schedule:

  • Working Days: Monday through Friday.

  • Operating Hours: 9:00 AM – 5:00 PM EST.

  • Exclusions: We are closed on U.S. federal holidays. Orders placed or inquiries sent outside of operating hours will be addressed on the following business day.

2. Online Store Terms & Age Representation

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products or services for any illegal or unauthorized purpose, nor may you violate any applicable federal, state, or local laws in your jurisdiction.

3. Product Availability, Pricing, & Catalog Accuracy

  • Pricing & Modifications: We reserve the right to update product prices or discontinue items at any time without prior notice.

  • Color & Image Display: We make every effort to display product colors and textures as accurately as possible. However, we cannot guarantee that your device’s display monitor will reflect exact product colors.

  • Returns & Exchanges: All product returns, exchanges, and refund requests are governed strictly by our Return and Refund Policy, which provides a 14-day return window with $0 restocking fees.

4. Billing, Order Verification, & Account Information

We reserve the right to refuse, limit, or cancel any order placed with us. In the event an order is modified or canceled, we will attempt to notify you using the email address, billing address, or phone number provided at checkout. You agree to provide current, complete, and accurate purchase, billing, and shipping details for all transactions.

5. Fulfillment & Shipping Operations

All delivery timelines, processing windows, handling procedures, and shipping coverage are governed by our Shipping Policy. Orders are processed within 1 to 2 business days and delivered via verified domestic carriers (USPS, UPS, FedEx) within 3 to 7 business days across the United States.

6. Data Protection & Privacy

Your submission of personal data through our store is governed by our Privacy Policy. We utilize 256-bit SSL encryption to protect your transaction details and personal information during transmission.

7. Errors, Inaccuracies, & Omissions

Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or inventory availability. We reserve the right to correct any errors, update information, or cancel orders if any information on the site or related Service is inaccurate at any time without prior notice (including after an order has been submitted).

8. Prohibited Uses

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in unlawful acts; (c) to violate any international, federal, state, or local regulations; (d) to infringe upon or violate our intellectual property rights or the rights of others; or (e) to submit false or misleading business or order details.

9. Governing Law & Jurisdiction

These Terms of Service and any separate agreements under which we provide you products or services shall be governed by and construed in accordance with the laws of the State of Texas and the federal laws of the United States, without regard to conflict of law principles.

10. Corporate Identity & Contact Information

Questions regarding these Terms of Service should be directed to our support team:

  • Legal Business Name: suzy Q Texas Enterprises LLC

  • Trading Brand Name: JazzySuSu

  • Federal EIN: 41-3782444

  • Physical Registered Address: 1315 Bennett Drive, Arlington, TX 76013, United States

  • Customer Support Email: JazzySuSuShop@gmail.com

  • Telephone Support: +1 817-389-1888

  • Customer Support Hours: Monday – Friday: 9:00 AM – 5:00 PM EST (excluding U.S. federal holidays)