Terms of Service
Terms of Service
Last Updated: March 17, 2026
OVERVIEW
This website is operated by JazzySusu. Throughout the site, the terms “we”, “us” and “our” refer to JazzySusu. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.
1. BUSINESS OPERATIONS & WORKING DAYS
All business operations, including order processing and customer support, are conducted during our standard working days:
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Working Days: Monday through Friday.
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Operating Hours: 9:00 AM – 5:00 PM (EST).
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Exclusions: We are closed on U.S. federal holidays. Any orders or inquiries received outside of these hours will be addressed on the following business day.
2. ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction.
3. ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.
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You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
4. PRODUCTS AND PRICING
We reserve the right to modify or discontinue any product at any time. We have made every effort to display as accurately as possible the colors and images of our products. However, we cannot guarantee that your computer monitor's display of any color will be accurate.
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All returns and exchanges are governed by our Return and Refund Policy, which features a 14-day return window.
5. SHIPPING AND DELIVERY
Our delivery procedures and transit estimates are governed by our Shipping Policy. Please refer to that document for details regarding our 2:00 PM (EST) cut-off time and our commitment to processing orders during our defined Working Days.
6. PRIVACY
Your submission of personal information through the store is governed by our Privacy Policy, which outlines our use of SSL encryption to protect your data.
7. ERRORS AND OMISSIONS
Occasionally there may be information on our site that contains typographical errors or inaccuracies relating to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors and to update information or cancel orders if any information is inaccurate at any time without prior notice.
8. GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States.
9. CONTACT INFORMATION
Questions about the Terms of Service should be directed to us at:
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Business Name: JazzySusu
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Email: privacy@jazzysusu.com
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Phone: +1 817-389-1888
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Physical Address: 1315 Bennett Drive, Arlington,Texas
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Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)
